Member List Calling
Large volume enrollment utilizing call center
Client Type & Industry: Design and Strategy Department, Large Health Insurance Provider
Methodology: Outbound calling to a client-supplied list of 3,000 members
How Fieldcats Helped:
- Researched and employed partners able to meet the needs/demands of the study (outbound calling, 3-way calling, SFTP hosting, call recording, dedicated call-in number with voicemail, etc.)
- Fieldcats worked to meet time expectations to successfully call through the 3,000-member list and complete fieldwork within a 2-week window.